Get more reservations
without answering the
phone.
Save time while increasing reservations with Calling Inn:
the only dedicated professional answering service for hospitality.
We’re available 24/7, based in the US, and priced at just
$47 per month with a $1.50 per minute pay-as-you-use rate.
Get more reservations
without answering the phone.
Save time while increasing reservations with Calling Inn: the only dedicated professional answering service for hospitality. We’re available 24/7, based in the US, and priced at just $47 per month with a $1.50 per minute pay-as-you-use rate.
Get more reservations
without answering the phone.
Save time while increasing reservations with Calling Inn: the only dedicated professional answering service for hospitality. We’re available 24/7, based in the US, and priced at just $47 per month with a $1.50 per minute pay-as-you-use rate.
Benefits
Call Handling Designed for
the Hospitality Industry
No More Missed Calls
With Calling Inn, a real person is available to answer whenever any time or day or night. Stay focused, stay relaxed. You can even silence your phone—we’ve got it covered.
Increased Reservations
Calling Inn takes reservations for you, with service tailored to your specifications. We can link to your existing online reservation system or simply take the information you require and pass it along to you for follow up.
Better Customer Service
Think of Calling Inn as your on-demand executive assistant. We’ll field and address your callers’ questions and concerns, boosting guest satisfaction and minimizing return calls.
Industry-Tested and Caller-Approved
Hotels, spas, bed-and-breakfasts, resorts, inns, and other hospitality providers across North America rely on Calling Inn to connect with guests, resolve issues, and win business 24/7. We’re PCI compliant and HITRUST–certified, so you can rest assured that your data and your callers’ data remains secure.
Benefits
Call Handling Designed for
the Hospitality Industry
Benefits
Call Handling Designed for
the Hospitality Industry
No More Missed Calls
With Calling Inn, a real person is available to answer whenever any time or day or night. Stay focused, stay relaxed. You can even silence your phone—we’ve got it covered.
No More Missed Calls
With Calling Inn, a real person is available to answer whenever any time or day or night. Stay focused, stay relaxed. You can even silence your phone—we’ve got it covered.
Increased Reservations
Calling Inn takes reservations for you, with service tailored to your
specifications. We can link to your existing online reservation
system or simply take the information you require and pass it along
to you for follow up.
Increased Reservations
Calling Inn takes reservations for you,
with service tailored to your specifications.
We can link to your existing online reservation
system or simply take the information you
require and pass it along to you for follow up.
Better Customer Service
Think of Calling Inn as your on-demand executive assistant. We’ll field and address your callers’ questions and concerns, boosting guest satisfaction and minimizing return calls.
Better Customer Service
Think of Calling Inn as your on-demand executive assistant. We’ll field and address your callers’ questions and concerns, boosting guest satisfaction and minimizing return calls.
Industry-Tested and Caller-Approved
Hotels, spas, bed-and-breakfasts, resorts, inns, and other
hospitality providers across North America rely on Calling Inn
to connect with guests, resolve issues, and win business 24/7.
We’re PCI compliant and HITRUST–certified, so you can rest
assured that your data and your callers’ data remains secure.
Industry-Tested and
Caller-Approved
Hotels, spas, bed-and-breakfasts, resorts,
inns, and other hospitality providers across
North America rely on Calling Inn to connect
with guests, resolve issues, and win business
24/7. We’re PCI compliant and HITRUST-certified,
so you can rest assured that your data and your
callers’ data remains secure.
As a small B&B owner, every reservation is very important.
You’re always thinking, ‘Who’s calling? Could it be a
$2,000 reservation, a $500 reservation?’ My wife and I
used to sacrifice our time to answer the phone and go to
a dark corner and try to make a reservation. Calling Inn has
taken that stress away. Our life is ours again. I know that if
I can’t answer the phone or I’m away from it, Calling Inn
will not only handle that customer, but will make the
reservation for me, and it’ll be waiting there when
I come back.
Joe Sipiligno
Boathouse Bed & Breakfast
As a small B&B owner, every reservation is very important. You’re always thinking, ‘Who’s calling? Could it be a $2,000 reservation, a $500 reservation?’ My wife and I used to sacrifice our time to answer the phone and go to a dark corner and try to make a reservation. Calling Inn has taken that stress away. Our life is ours again. I know that if I can’t answer the phone or I’m away from it, Calling Inn will not only handle that customer, but will make the reservation for me, and it’ll be waiting there when I come back.
Joe Sipiligno
Boathouse Bed & Breakfast
As a small B&B owner, every reservation is very important. You’re always thinking, ‘Who’s calling? Could it be a $2000 reservation, a $500 reservation?’ My wife and I used to sacrifice our time to answer the phone and go to a dark corner and try to make a reservation. Calling Inn has taken that stress away. Our life is ours again. I know that if I can’t answer the phone or I’m away from it, Calling Inn will not only handle that customer, but will make the reservation for me, and it’ll be waiting there when I come back.
Joe Sipiligno
Boathouse Bed & Breakfast
How it works
How Calling
Inn Works
With Calling Inn, you never have to race for the phone, miss another call, play telephone tag, or worry about poor reception. Our team of guest communication professionals is always available to answer on behalf of your business, using your unique greeting and in line with your business’ and guests’ specific requirements.
Calling Inn receptionists are trained in hospitality and provide a friendly and helpful experience every time someone calls your line. With our simple, affordable, month-to- month pricing. Calling Inn is an ideal option for full-time, part-time and everything in between.
Reservations
Appointment Setting
Message Taking
Live Transfers
Call Forwarding and Rollover
Fully Customizable Service
Extensively Trained Customer Service Agents
One Flat Base Rate + Affordable Pay-As-You-Use Pricing
How it works
How Calling
Inn Works
With Calling Inn, you never have to race for the phone, miss another call, play telephone tag, or worry about poor reception. Our team of guest communication professionals is always available to answer on behalf of your business, using your unique greeting and in line with your business’ and guests’ specific requirements.
Calling Inn receptionists are trained in hospitality and provide a friendly and helpful experience every time someone calls your line. With our simple, affordable, month-to- month pricing. Calling Inn is an ideal option for full-time, part-time and everything in between.
Reservations
Live Transfers
Appointment Setting
Message
Taking
Call Forwarding and Rollover
Fully Customizable Service
Extensively Trained Customer Service
Agents
One Flat Base Rate + Affordable Pay-As-You-Use Pricing
How it works
How Calling
Inn Works
With Calling Inn, you never have to race for the phone, miss another call, play telephone tag, or worry about poor reception. Our team of guest communication professionals is always available to answer on behalf of your business, using your unique greeting and in line with your business’ and guests’ specific requirements.
Calling Inn receptionists are trained in hospitality and provide a friendly and helpful experience every time someone calls your line. With our simple, affordable, month-to- month pricing. Calling Inn is an ideal option for full-time, part-time and everything in between.
Reservations
Live Transfers
Appointment Setting
Message
Taking
Call Forwarding and Rollover
Fully Customizable Service
Extensively Trained Customer Service
Agents
One Flat Base Rate + Affordable Pay-As-You-Use Pricing
Quick Setup and Customization
Quick Setup and Customization
Quick Setup and Customization
Get started by calling
1-877-680-5500
Get started by calling
1-877-680-5500
We create a custom, detailed profile for your business by first gathering information from your website, then going over any additional details with you in a scheduled call. We’ll review this profile with you when it’s complete to ensure accuracy. Photographs of your property help our agents describe rooms and features to callers with confidence.
We create a custom, detailed profile for your business by first gathering information from your website, then going over any additional details with you in a scheduled call. We’ll review this profile with you when it’s complete to ensure accuracy. Photographs of your property help our agents describe rooms and features to callers with confidence.
Our agents familiarize themselves with your profile, enabling them to answer most questions from callers and represent your business seamlessly—just as you would.
your profile, enabling them to answer
most questions from callers and
represent your business seamlessly
—just as you would.
Calling Inn offers two phone system options: Rollover and Call Forwarding.
Most businesses we serve prefer Rollover mode, which provides the most flexibility and ensures calls never go to voicemail. With this option, any time you’re busy or away from the phone, we automatically pick up after a predetermined number of rings.
The second option, Call Forwarding, allows you to actively decide when to forward and not forward your incoming calls to Calling Inn. All it takes is 10–15 seconds for you to enter the code for your phone system and then our toll–free number. And when you’d like to answer yourself, all you have to do is remove call forwarding—it’s that simple.
Calling Inn offers two phone system options: Rollover and Call Forwarding.
Most businesses we serve prefer Rollover mode, which provides the most flexibility and ensures calls never go to voicemail. With this option, any time you’re busy or away from the phone, we automatically pick up after a predetermined number of rings.
The second option, Call Forwarding, allows you to actively decide when to forward and not forward your incoming calls to Calling Inn. All it takes is 10–15 seconds for you to enter the code for your phone system and then our toll–free number. And when you’d like to answer yourself, all you have to do is remove call forwarding—it’s that simple.
Any time someone wants to book a reservation, we use your reservation system and follow up with a message to you as a reminder. If you don’t have an online reservation system, we can take a reservation request and let the caller know you will call back to confirm.
reservation, we use your reservation
system and follow up with a message
to you as a reminder. If you don’t have
an online reservation system, we can
take a reservation request and let the
caller know you will call back to confirm.
If a guest calls with an urgent situation, we can escalate the call with a warm transfer, email, text, or multiple forms of communication to your on-call staff. For all routine calls, we can take and deliver messages based on your preferences.
If a guest calls with an urgent situation, we can escalate the call with a warm transfer, email, text, or multiple forms of communication to your on-call staff. For all routine calls, we can take and deliver messages based on your preferences.
Get started by calling
1-877-680-5500
We create a custom, detailed profile for your business by first
gathering information from our website, then going over any
additional details with you in a scheduled call. We’ll review this
profile with you when it’s complete to ensure accuracy.
Photographers of your property help our agents describe rooms
and features to callers with confidence.
Our agents familiarize themselves with your profile, enabling them
to answer most questions from callers and represent your business
seamlessly –just as you would.
Calling Inn offers two phone system options: Rollover and
Call Forwarding.
Most businesses we serve prefer Rollover mode, which provides
the most flexibility and ensures calls never go to voicemail. With
this option, any time you’re busy or away from the phone, we
automatically pickup after a predetermined number of rings.
The second option, Call Forwarding, allows you to actively decide
when to forward and not forward your incoming calls to Calling Inn.
All it takes is 10-15 seconds for you to enter the code for your
phone system and then our toll-free number. And when you’d like
to answer yourself, all you have to do is remove call forwarding —
it’s that simple.
Any time someone wants to book a reservation, we use your
reservation system and follow up with a message to you as a
reminder. If you don’t have an online reservation system, we can
take a reservation request and let the caller know you will call back
to confirm.
If a guest calls with an urgent situation, we can escalate the
call with a warm transfer, email, text, or multiple forms of
communication to your on-call staff. For all routine calls, we
can take and deliver messages based on your preferences.
Who we serve
Proudly Serving Hospitality
Businesses of All Kinds and Sizes
Bed-and-breakfasts
Inns
Vacation Rentals
Spas
Resorts
Hotels
Who we serve
Proudly Serving Hospitality
Businesses of All Kinds and Sizes
Bed-and-breakfasts
Inns
Vacation Rentals
Spas
Resorts
Hotels
Who we serve
Bed-and-
breakfasts
Inns
Vacation
Rentals
Spas
Resorts
Hotels
“It has been nice that the Calling Inn crew is there for us to use. I have been doing some work outside and feel better about getting on the noisy lawn tractor.”
Scott M.
Creek Inn
“It has been nice that the Calling Inn crew is there for us to use. I have been doing some work outside and feel better about getting on the noisy lawn tractor.”
Scott M.
Creek Inn
“It has been nice that the Calling Inn crew is there
for us to use. I have been doing some work outside and feel
better about getting on the noisy lawn tractor.”
Scott M.
Creek Inn
Affiliations
Our Affiliations and Integrations
Affiliations
Our Affiliations and Integrations
The Association of Lodging Professionals
Texas B&B Association
CABBI
ResNexus
Affiliations
Our Affiliations and Integrations
The Association of Lodging Professionals
Texas B&B Association
CABBI
ResNexus
Pricing
Answering Service Pricing
One Base Rate:
$47 per Month
+ $1.50 per Minute (Pay-as-You-Use)
With Calling Inn, you never have to compromise on quality, flexibility, or affordability. We offer our answering services month-to-month, at the low price of $47 per month, with a $1.50 per minute pay-as-you-use rate.
Pricing
Answering Service Pricing
One Base Rate:
$47 per Month
+ $1.50 per Minute (Pay-as-You-Use)
With Calling Inn, you never have to compromise on quality, flexibility, or affordability. We offer our answering services month-to-month, at the low price of $47 per month, with a $1.50 per minute pay-as-you-use rate.
All our capabilities are included at no extra cost:
All our capabilities are included at no extra cost:
24/7 Service
24/7 Service
Reservation Taking
Reservation Taking
Appointment Setting
Appointment Setting
Scheduling, Rescheduling, Cancellation, and Confirmations
Scheduling, Rescheduling, Cancellation, and Confirmations
Full Customization
Full Customization
Pricing
Answering Service Pricing
One Base Rate:
$47 per Month
+ $1.50 per Minute (Pay-as-You-Use)
With Calling Inn, you never have to compromise on quality, flexibility, or affordability. We offer our answering services month-to-month, at the low price of $47 per month, with a $1.50 per minute pay-as-you-use rate.
All our capabilities are included at no extra cost:
24/7 service
Reservation Taking
Appointment Setting
Scheduling, Rescheduling, Cancellation, and Confirmations
Full Customization
Trained Agents, 100% Based in the US
Any innkeeper or B&B keeper who is serious about their business is crazy or very, very rich if they don’t sign up for this program. It is like having a full front staff, able to answer questions, take reservations and help folks on the phone, without having to hire. And it’s a no-brainer in the sense that if they aren’t active and working for you – if the phone doesn’t ring – you don’t pay!
What a Godsend.
Nancy H.
Hill House Bed
and Breakfast
Any innkeeper or B&B keeper who is serious about their business is crazy or very, very rich if they don’t sign up for this program. It is like having a full front staff, able to answer questions, take reservations and help folks on the phone, without having to hire. And it’s a no-brainer in the sense that if they aren’t active and working for you – if the phone doesn’t ring – you don’t pay!
What a Godsend.
Nancy H.
Hill House Bed
and Breakfast
Any innkeeper or B&B keeper who is serious about their business is crazy or very, very rich if they don’t sign up for this program. It is like having a full front staff, able to answer questions, take reservations and help folks on the phone, without having to hire. And it’s a no-brainer in the sense that if they aren’t active and working for you – if the phone doesn’t ring – you don’t pay!
What a Godsend.
Nancy H.
Hill House Bed & Breakfast
FAQ
Frequently Asked Questions About
Calling Inn’s Answering Service
How do I send you my phone calls?
Using your local service provider’s call forwarding feature, your line is forwarded to the toll–free number assigned specifically to your account. Likewise, to start answering your calls, simply deactivate call forwarding. Most of our customers have opted for the automatic rollover feature. Your local phone provider can set it up so that the first three or four rings will be at your property, so you can answer if you’re available, and the next ring automatically comes to us if you are busy or away from the desk. You never have to remember to forward your phones or take them back.
How do I get my messages?
Messages will be stored for you in your section of our website, which is password-protected and accessible only by you and our agents. We can also send messages to you via text, email, warm transfer, and our app. We’ll contact you by phone for any urgent messages—you determine what is urgent.
Do you integrate with any reservation booking sytems?
Yes! We integrate with popular reservation booking software for B&Bs and vacation rental property managers. We have other integration capabilities as well, and can work with most systems. Just let us know your requirements and preferences, and we’ll create a solution for you.
What if I don't have my own online reservation system?
No problem! We can take all the information and forward it to you for confirmation at your convenience.
How long will it take to setup my account?
To create your account, we’ll need information about your property. Once we’ve gathered that information with your help, you’ll then review your site profile online for accuracy and completeness. To ensure our agents are well versed on your business, we require 5 business days once your profile is completed. This gives us time to complete all necessary behind–the–scenes programming as well as familiarize our agents on your property.
I would still like answer my phone when I'm available without turning call forwarding on and off all the time. Is that possible?
You can use an automatic rollover feature that forwards calls to us after a certain number of rings. For example, the system can be set up where the phone rings three times at your end, if it’s not answered within those three rings, it automatically rolls over and is call forwarded to one of our agents. The result: every call is answered live, either by you or us. You never miss a call, even if you’re busy and can’t answer it.
What geographic area do you serve?
Calling Inn provides phone answering and reservation services for the United States and Canada.
FAQ
Frequently Asked Questions About
Calling Inn’s Answering Service
How do I send you my phone calls?
Using your local service provider’s call forwarding feature, your line is forwarded to the toll–free number assigned specifically to your account. Likewise, to start answering your calls, simply deactivate call forwarding. Most of our customers have opted for the automatic rollover feature. Your local phone provider can set it up so that the first three or four rings will be at your property, so you can answer if you’re available, and the next ring automatically comes to us if you are busy or away from the desk. You never have to remember to forward your phones or take them back.
How do I get my messages?
Messages will be stored for you in your section of our website, which is password-protected and accessible only by you and our agents. We can also send messages to you via text, email, warm transfer, and our app. We’ll contact you by phone for any urgent messages—you determine what is urgent.
Do you integrate with any reservation booking sytems?
Yes! We integrate with popular reservation booking software for B&Bs and vacation rental property managers. We have other integration capabilities as well, and can work with most systems. Just let us know your requirements and preferences, and we’ll create a solution for you.
What if I don't have my own online reservation system?
No problem! We can take all the information and forward it to you for confirmation at your convenience.
How long will it take to setup my account?
To create your account, we’ll need information about your property. Once we’ve gathered that information with your help, you’ll then review your site profile online for accuracy and completeness. To ensure our agents are well versed on your business, we require 5 business days once your profile is completed. This gives us time to complete all necessary behind–the–scenes programming as well as familiarize our agents on your property.
I would still like answer my phone when I'm available without turning call forwarding on and off all the time. Is that possible?
You can use an automatic rollover feature that forwards calls to us after a certain number of rings. For example, the system can be set up where the phone rings three times at your end, if it’s not answered within those three rings, it automatically rolls over and is call forwarded to one of our agents. The result: every call is answered live, either by you or us. You never miss a call, even if you’re busy and can’t answer it.
What geographic area do you serve?
Calling Inn provides phone answering and reservation services for the United States and Canada.
FAQ
Frequently Asked Questions About
Calling Inn’s Answering Service
How do I send you my phone calls?
Using your local service provider’s call forwarding feature, your line is forwarded to the toll–free number assigned specifically to your account. Likewise, to start answering your calls, simply deactivate call forwarding. Most of our customers have opted for the automatic rollover feature. Your local phone provider can set it up so that the first three or four rings will be at your property, so you can answer if you’re available, and the next ring automatically comes to us if you are busy or away from the desk. You never have to remember to forward your phones or take them back.
How do I get my messages?
Messages will be stored for you in your section of our website, which is password-protected and accessible only by you and our agents. We can also send messages to you via text, email, warm transfer, and our app. We’ll contact you by phone for any urgent messages—you determine what is urgent.
Do you integrate with any reservation booking sytems?
Yes! We integrate with popular reservation booking software for B&Bs and vacation rental property managers. We have other integration capabilities as well, and can work with most systems. Just let us know your requirements and preferences, and we’ll create a solution for you.
What if I don't have my own online reservation system?
No problem! We can take all the information and forward it to you for confirmation at your convenience.
How long will it take to setup my account?
To create your account, we’ll need information about your property. Once we’ve gathered that information with your help, you’ll then review your site profile online for accuracy and completeness. To ensure our agents are well versed on your business, we require 5 business days once your profile is completed. This gives us time to complete all necessary behind–the–scenes programming as well as familiarize our agents on your property.
I would still like answer my phone when I'm available without turning call forwarding on and off all the time. Is that possible?
You can use an automatic rollover feature that forwards calls to us after a certain number of rings. For example, the system can be set up where the phone rings three times at your end, if it’s not answered within those three rings, it automatically rolls over and is call forwarded to one of our agents. The result: every call is answered live, either by you or us. You never miss a call, even if you’re busy and can’t answer it.
What geographic area do you serve?
Calling Inn provides phone answering and reservation services for the United States and Canada.
Contact Us
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Contact Us
Whether you’re ready to get started with Calling Inn today, have questions about our answering service, or would simply like to chat, we’re here to serve your business. Simply fill out this form and we’ll contact you.
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Hospitality answering service for hotels, inns, B&Bs, resorts, spas, vacation rentals and more.
Privacy | Terms and Conditions | DPA
Hospitality answering service for hotels, inns, B&Bs, resorts, spas, vacation rentals and more.
Privacy | Terms and Conditions | DPA
Hospitality answering service for hotels, inns, B&Bs, resorts, spas, vacation rentals and more.
Privacy | Terms and Conditions | DPA
555 Belaire Ave, 6th Floor
Chesapeake, VA 23320
Call us: 877-680-5500
innsupport@mapcommunications.com
